Sutherland-Chan Franchise Opportunities

Our Mission

To continue to be the leader in the massage therapy profession, and to excel in the quality of massage therapy treatment, customer service, and create a tranquil ambiance in our clinics.

To achieve the best and profitable franchise system by supporting each franchisee with our expertise to maintain the highest level of customer service and operational experience while maintaining brand integrity.

About Sutherland-Chan

Sutherland-Chan has over 30 years of experience in training massage therapists and operating massage therapy clinics. Sutherland-Chan started franchising their clinic operations in 2004 and now have four franchise clinics in Ontario and one affiliate clinic in Hong Kong.

Our Responsibilities

Share Sutherland-Chan’s operation system
Train you and your manager to our booking system, interview system, and clinic management
Assist in finding the best location
Assist with the lease negotiation
Guide you in design and construction of your clinic
Assist in finding RMTs and other healthcare practitioners
Assist in drafting leases for your tenants
Regular meeting from designing to the opening of your clinic

Build your own business via Sutherland-Chan Franchise

Many therapists dream of owning and operating a massage therapy clinic, and this is the opportunity for you to do that.  However, with being an owner, there comes responsibilities and investment of time, energy and finances.  The following are some of the criteria we are looking for in a franchisee:

Believes in massage therapy’s health benefits and that it is a health care profession
Enjoy receiving massages
At least one partner has worked for at least 3 years at Sutherland-Chan with high productivity and request rate OR
Practiced as a massage therapist for at least 3 years
Previous management skills or retail experience
Value customer service and hospitality
Understands the fine line between being a therapist and an owner
Enjoy working and managing people
Prepared to invest 60-70 hours a week in the business

Personality, people skills, leadership capabilities, business and management skills are important factors that will be carefully evaluated.

If you are interested in franchise opportunities, please contact Virginia Rodriguez

TEMPORARY CLINIC CLOSURES due to COVID-19 pandemic until we are notified by the Province of Ontario and/or the College of Massage Therapists of Ontario (CMTO) that re-opening is confirmed and appropriate. Please call the clinic for updates.